Useful info

faq

Village opening dates

18 June 2020 - 31 December 2021

Voucher COVID-19

Book now from € 29 per night!

If you book a holiday before 30 June 2020, you can cancel your booking, change the destination to another of our city campsites or change the period of stay up to 24 hours before your arrival, with the possibility of postponing the holiday to 2021.

Book a stay at our Camping in Town by June 30 starting from € 29 per night!

At Human Company we care about your peace of mind and the value of booking a stay in the most beautiful cities in Italy and Europe with the possibility of changing or cancelling without a cancellation fee!


Reception opening hours and check-in and check-out times

During the low season, the reception is open every day 07:00 - 23:00. During the high season it's open 24 hours a day.

Check-in is available for all accommodation from 14:00.

Check-out for all accommodation by 10:00.

If you plan to check out later, payment will be required the evening before departure. If arriving or leaving outside of the opening hours, the security staff will be there for check-in and check-out.

After check-out the swimming pool may not be used.


Required documents

Everyone staying on the campsite must be registered upon arrival, so valid identity documents are required for each person. At check-in, EU citizens are required to show their identity card, and non-EU citizens are required to show their passport. Photos or copies of documents will not be accepted. Documents are required for minors too.

If you are travelling with your pet, please let us know at the time of booking.


Reception services

You can contact the reception for the following services:

• Check-in and check-out
• Accommodation reservations
• Tourist information
• Purchase of public transport tickets
• Bed linen and bath towel rental
• Luggage storage
• Rental of table tennis bats and basketballs (with payment of a deposit which is returned after use)
• Taxi booking


Rental supplements

At the reception you can rent additional towels (€2 per towel) and bed linen (€5 per sheet).

Upon request, it is also possible to use baby cots and hair dryers free of charge, leaving a deposit that will be returned after use.


Pet friendly

Four-legged friends are allowed in all accommodations.

If pets are brought to the accommodation, an additional €25 payment is required at all accommodations for end-of-stay cleaning.

For the pitches, there is no extra fee to bring your pet with you.


Facilities for the disabled

The reception and restaurant have easy access for people with mobility impairments.


Pool opening hours

The swimming pool is open every day from May to October (the exact opening and closing dates vary depending on the weather conditions), at the following times:

• Low season (May and September): 10:00 - 18:00
• High season (June - August): 08:00 - 20:00

The swimming pool is for the exclusive use of guests.


WI-FI

Coverage is only guaranteed in the common areas.


Parking

Parking is free inside the village and in the spaces provided near the mobile homes.


Quiet hours

The campsite has quiet hours between 23:00 and 07:00. During these times it is not possible to drive around the campsite. If you arrive by car during the quiet hours, you will need to leave the car in the external parking area, located near the reception, and go to your accommodation on foot.


Transfers

The campsite offers a shuttle service to and from the Rome airports (Fiumicino and Ciampino), run by the EuroTravel2004 transport company. The shuttle leaves every 15 minutes from both airports and costs €15 per person per journey. The ticket must be paid for at the time of booking, and reserved at least 24 hours in advance.

For reservations and payments please visit this link.

If you have any problem with the shuttle service, since it is organised by an external operator, we recommend contacting the company directly by emailing bookingshuttle@eurotravel2004.it or calling +39 3804989782, which can also be reached via WhatsApp between 07:00 and 19:00.

To get to the campsite from the airports you can also take a regular taxi at a fixed price of €45.

During the high season the campsite additionally provides a shuttle service to and from the city centre (Cipro or Trastevere station). For more information and reservations, please contact our Infopoint.


How to get to Rome centre

To get to Rome city centre from the campsite, you can take bus 246 (Cornelia direction) or bus 247 (Cipro Metro Station direction) from the bus stop just outside the campsite. Those buses will take you to the Cornelia Station on the Metro A line. From there you can take the metro to get to all the central stations.

To come back to the campsite, just take the Metro A line (Battistini direction) to Cornelia Metro Station, and then from the same street you can take either of the two buses mentioned above (Malagrotta direction for bus 246 or Aurelia Station direction for bus 247), and get off at the Aurelia Brava stop.

Alternatively, if you walk 1 kilometre from the campsite to Roma Aurelia Railway Station, you can take a train directly to the centre. Trains run approximately once every hour. They also stop at the Roma Termini and Roma Tiburtina railway stations.


Laundry

There is a self-service laundry room on the campsite with coin-operated washing machines and dryers.


Sport facilities and play areas

On the campsite there's a basketball court / football pitch, table tennis tables, a pool table in the restaurant and a playground.


ATM

The campsite has an ATM just outside the reception.


Infopoint timetables and activities

The Infopoint is open every day 08:00 - 13:00 and 16:00 - 20:30, from April to October 2020.

You can contact the Infopoint for the following services:

• Tour reservations
• Tourist information
• Airport shuttle reservation
• Shuttle reservation to the city centre (only during the high season)


Food

The campsite has Ciao Bella Bar-Restaurant and a Food Truck by the pool (available only during high season).

The opening times are as follows.

RESTAURANT (open all year round)

• Low season (October - April): 07:30 - 11:00 and 18:30 - 22:30
• High season (May to September): 07:30 - 12:00 and 18:30 - 22:30

During the high season, the restaurant stays open as a Disco Bar, from 22:00 to 02:00.

FOOD TRUCK (open May - September)

12:00 - 18:00


Accommodation cleaning

Initial cleaning is included in the price. Each additional clean costs €25.

Change of sheets and towels is free for stays of 5 nights or more.

If pets stay at the accommodation, an additional end-of-stay cleaning fee of €25 is required.


Barbecues

On the campsite there is a common barbecue area which guests can use.